At Jungle Crocodile Safari, we respect and protect our customers’ privacy. This document details how we collect, use, and safeguard the information provided by our users when using our website and services.

1. Collection of Personal Information

During the booking process and communication with our customers, we may request the following personal data:

• Full name.

• Email address.

• Phone number.

• Payment information (securely processed through third parties).

This information is collected exclusively for the purpose of offering our services and ensuring a personalized and secure experience for our customers.

2. Use of Information

The collected information is used to:

• Process and confirm bookings.

• Contact customers in case of changes, cancellations, or updates related to the tours.

• Send promotional communications (only if the customer has given their consent).

• Improve our services based on the needs and preferences of our users.

3. Protection of Information

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, alteration, or disclosure. We use secure payment providers and comply with international data protection standards.

4. Sharing of Information

We do not share personal information with third parties, except in the following circumstances:

• When necessary to process payments through secure platforms.

• If required by law or in response to legal requests from government authorities.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance the user experience. These tools collect anonymous data about site usage, such as pages visited and browsing duration. Users can disable cookies from their browser settings, although this may affect some functionalities of the site.

6. User Rights

Users have the right to:

• Access their personal information.

• Request the correction or deletion of their data.

• Withdraw their consent for the use of their data at any time.

To exercise these rights, customers can contact us through the contact details provided in the contact section.

7. Modifications to the Privacy Policy

Jungle Crocodile Safari reserves the right to update this privacy policy at any time. Any changes will be notified through our website, indicating the date of the last update.

8. Contact

If you have any questions or concerns about our privacy policy, please do not hesitate to contact us:

• Email: info@junglecrocodilesafari.com

• Phone: +506 8993 5348

• Address: Río Tárcoles, Puntarenas, Costa Rica

Thank you for trusting Jungle Crocodile Safari. Your privacy is our priority.