Terms and Conditions

Welcome to Jungle Crocodile Safari. Before making a reservation or using our services, we ask you to carefully read the following Terms and Conditions. By accessing and using our services, you fully accept these provisions. 

 

1. SERVICE INFORMATION 

Jungle Crocodile Safari offers a two-hour boat tour on the Tárcoles River, focused on observing birds and crocodiles in their natural habitat. The tour is led by a bilingual guide and operated by an experienced captain. 

 

2. RESERVATIONS AND PAYMENTS 

  •  Reservations must be made in advance through our website, email, or by phone.
  • Full payment is required at the time of confirming the reservation.
  • Rates are subject to change without prior notice.
  • Reservation confirmations will be sent via email once payment has been received. 

 

3. CANCELLATION AND REFUND POLICY 

  • Cancellations made more than 48 hours in advance will receive a full refund.
  • Cancellations made between 48 and 24 hours before the tour will be refunded at 50%.
  • No refunds will be issued for cancellations made less than 24 hours in advance or for no-shows on the day of the tour.
  • Jungle Crocodile Safari reserves the right to cancel or reschedule a tour due to adverse weather conditions, safety reasons, or unforeseen circumstances. In such cases, a full refund or rescheduling of the service will be offered. 

 

4. PARTICIPATION CONDITIONS 

  • All participants must comply with the safety instructions provided by the captain and the guide during the tour.
  • Comfortable clothing, sunscreen, hats, and insect repellent are recommended.
  • It is not permitted to litter, feed the animals, or interfere with the natural habitat of the observed species.
  • Jungle Crocodile Safari is not responsible for lost or damaged belongings during the tour. 

 

5. SAFETY AND RESPONSIBILITY 

  • Our captains and guides are trained to ensure a safe and enjoyable tour.
  • However, by participating in this tour, tourists accept the inherent risks of activities on bodies of water and contact with nature.
  • Jungle Crocodile Safari is not responsible for accidents, injuries, or personal losses caused by failure to follow safety instructions or circumstances beyond our control.
  • All participants are encouraged to have personal travel insurance. 

 

6. PRIVACY 

  • Personal information provided during the reservation process will be used exclusively for service delivery and communication with the client. We do not share information with third parties without your consent. 

 

7. MODIFICATIONS TO TERMS AND CONDITIONS 

  • Jungle Crocodile Safari reserves the right to modify these Terms and Conditions at any time. Updates will be published on our website and will take effect from the time of publication. 

 

8. CONTACT 

For inquiries, cancellations, or additional information, please contact us: 

  • Email: info@junglecrocodilesafari.com
  • Phone: +506 8993-5348
  • Address: Rio Tárcoles, Puntarenas, Costa Rica.

 

Thank you for choosing Jungle Crocodile Safari. We look forward to providing you with an unforgettable experience!